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Jurys Inn to Pilot Online Check-In

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Jurys Inn Hotel Group has launched a scheme to pilot optional online check-in at its hotels in response to changing consumer behaviors and the growing use of mobile technology by its customers.

The new online check-in technology has already been implemented in Jurys Inn Islington, with a view to rolling it out in its 31 hotels across the UK, Ireland, and Prague.

With revenues from mobile bookings at the Hotel Group has increased by 80% between 2012 and 2013, the pilot has been developed in response to customer demand for greater flexibility and control of their stay.

 

Business travelers, in particular, will benefit from checking in via smartphone prior to arrival, as well as quick and easy key retrieval at the hotel, which will allow them to bypass the front desk entirely if they prefer.
Guests who opt into online check-in will receive a text message and email link in advance of their visit, enabling them to confirm their booking details and arrival time.
A personalized QR code is then delivered via smartphone - guests simply scan the code at a mobile kiosk in the hotel lobby to retrieve their keys and head directly to their room."