Meet our experts
Meet our experts

Mobile Check-In & Out for Hotels

Completing your pre-check-in online is a fast and convenient way to prepare for a genuinely frictionless arrival.

Mobile Check-in

We’ve created...

Online CI

Online CI

Online check-in...

Online CO

Online CO

Online Check-out...

BYOD

BYOD

BYOD (Bring Your Own Device)...

Online Check-in presentation

 

Digital check-in via your own smartphone

Guests complete check-in & check-out via their own smartphone - no app download required.

 

1- Fill in the registration form before arrival at the hotel

2- Remind guest about check-in advance (with Straiv's Journey Messaging).

3- Store all booking information in Wallett Pass.

hubspot-computer
 

NEW! Check-in Kiosk by Straib & Kiosk Embedded Systems

New Duo 2100 series check-in kiosk

 

1- Fill in the registration form before arrival at the hotel

2- Remind guest about check-in advance (with Straiv's Journey Messaging).

3- Store all booking information in Wallett Pass.

hubspot-computer
Try our demo

Mobile Check-in advantages

Queue-free Lobby

 

Pre-check-in & mobile check-out minimize the time spent "in the lobby" for arriving and departing guests.

Fluid Guest Experience

 

After completing the pre-check-in, guests only need to pick up their keys from the reception or a self-service kiosk.

Meeting Guest Expectation

 

With 92% of guests embracing contactless tech, it’s not just an option anymore, but an expectation

Personalized Notifications

 

Text messages and email notifications can be customized to fit your brand's feel and visual identity.

Digital Guest Journey

 

Offer your guests the choice to complete a 100% contactless and digital check-in & out experience.

Hybrid Reception

 

Free your staff from repetitve tasks and unlock time for more personalized interactions with guests.

Book a demo

Online Check-out presentation

 

Digital check-in via your own smartphone

Guests complete check-in & check-out via their own smartphone - no app download required.

 

1- Fill in the registration form before arrival at the hotel

2- Remind guest about check-in advance (with Straiv's Journey Messaging).

3- Store all booking information in Wallett Pass.

hubspot-computer

NEW! Check-in Kiosk by Straib & Kiosk Embedded Systems

New Duo 2100 series check-in kiosk


Fill in the registration form before arrival at the hotel. Remind guest about check-in advance (with Straiv's Journey Messaging).  Store all booking information in Wallett Pass.

 

Try our demo

hubspot-computer

BYOD presentation

 

Digital check-in via your own smartphone

Guests complete check-in & check-out via their own smartphone - no app download required.

 

1- Fill in the registration form before arrival at the hotel

2- Remind guest about check-in advance (with Straiv's Journey Messaging).

3- Store all booking information in Wallett Pass.

hubspot-computer

NEW! Check-in Kiosk by Straib & Kiosk Embedded Systems

New Duo 2100 series check-in kiosk

 

Fill in the registration form before arrival at the hotel. Remind guest about check-in advance (with Straiv's Journey Messaging). Store all booking information in Wallett Pass.

 

Learn more about our contactless solutions

hubspot-computer

Key pickup Teasers

 

The Duo 2100 key retriever

Guests complete check-in & check-out via their own smartphone - no app download required.


Fill in the registration form before arrival at the hotel. Remind guest about check-in advance (with Straiv's Journey Messaging). Store all booking information in Wallett Pass.

Learn more about Duo 2100

hubspot-computer
 

Hybrid pickup key process! Check-in Kiosk by Straib & Kiosk Embedded Systems


Fill in the registration form before arrival at the hotel. Remind guest about check-in advance (with Straiv's Journey Messaging). Store all booking information in Wallett Pass.

 

Learn more

hubspot-computer

Premium Certified Partners

Our premium certified partners have a proven track record and integration with the Allegro Suite of kiosk software. You’ll gain access to a complete integration, ready-to-use, with all of the features you need from day one!
Assa Abloy Oracle Protel MisterBooking Infor Mews Dormakaba
Explore all integrations

Enhance your check-in experience with

Backoffice tool

Try our online check-in demo to discover a typical guest user journey yourself. Your guests will be able to experience an intuitive and seamless process while avoiding queuing at the front desk.
Enter any reservation number and name to use the demo.
mobile check-in byod page
mobile check-in byod page

Welcomer dashboard

Try our online check-in demo to discover a typical guest user journey yourself. Your guests will be able to experience an intuitive and seamless process while avoiding queuing at the front desk. Enter any reservation on number and name to use the demo.

FAQ

Hotel guests arriving and departing can use the mobile service to check in to their room before arrival. They will get a notification once the room is ready. The notification includes a QR code used to pick up a room key from one of our kiosks in as little as 20 seconds. 

Our mobile check-in technology includes completion of registration card, capture of guest signature and approval of terms & conditions, estimated arrival time, secure online payment, and many other exciting features. 

Our solutions also allow guests to check out from the hotel using their own device or a kiosk. They can review their expenses, update their billing address, and make secure online payments.

check-in-QR-code-1

 

Hotel mobile check-in services helps improve the guest experience and empower the staff to give the same level of service with 5 big advantages.

  1. Reduced staff costs,
  2. High availability,
  3. A consistent arrival and departure experience,
  4. Improved upselling results,
  5. And improved guest satisfaction.

You can find a list of all the Integrations we support here.

If your PMS is not found in this list, contact us to inquire if support for your specific system is scheduled in our roadmap.

Not at all! Our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

Self-service helps reduce costs, provides additional revenue from upselling, and increases guest satisfaction.

Contact us for a detailed analysis of your hotel's projected cost savings and revenue!

Read more FAQ

Lobby check-in on mobile demo

Try our online check-in demo to discover a typical guest user journey yourself. Your guests will be able to experience an intuitive and seamless process while avoiding queuing at the front desk.
Enter any reservation number and name to use the demo.
Get started
find-reservation-mobileCI

Online check-in

We provide advanced, fully integrated, and easy-to-use check-in & out solutions for hotels.

Hotel guests can use their smartphone, tablet, or PC to check in at their convenience — no need to install an app or create an account to use the service.

Safe, Simple, and Efficient!

The hotel staff maintains total control, and all updates will be immediately saved in the hotel PMS. The check-in process is fully automated — no need for manual intervention!

 

A fast and convenient way to check in & check out

We offer several mobile check-in options for your hotel:

  • Pre-check-in allows guests to check in before they arrive at the hotel;
  • Bring Your Own Device is a unique way for your guests to check in using their own devices once they are at the hotel.

After checking in, guests can pick up their key at a kiosk or the front desk in a few seconds before heading to their room.

Moerover, guests can check-out either by using one of our indoor kiosk, or online in a few simple steps. Your guests can review their invoice, update contact details, and pay on the go.

 

Contactless advantages

16-software-img

Solutions for a fast and frictionless check-in

Digital check-in for your guests is about more than guest convenience. It also enables a fluid and hassle-free guest journey.

Guests can now check-in and out using their own devices, allowing you to transform front desk staff into hosts and Welcomers. We call this a hybrid solution.


Queue Free Lobby

hourglass-clock-light2

 

Pre-check-in and mobile check-out minimize the time spent "in the lobby" for arriving and departing guests. It allows you to make full use of the saved space.


Fluid Guest Experience

 

mobile-signal-solid2

 

Our mobile solutions offer multiple options for digital guest journeys, even when combined with a kiosk. Freedom of choice, for your guests to use as they prefer!

Meeting Guest Expectation

people-group-sharp-light2

 

Nowadays, having self-check-in available is often apprecieted, and clearly a guest expectation; it is rarely considered a hassle.

Providing guests with something they expect is a safe way to secure your guests' satisfaction at the end of their stay.

Get started

A true frictionless check-in & out

Own device check-in - give guests a choice in how they interact and engage with your hotel.
Contactless advantages
Check-in on your phone with a QR code and your mobile phone

Advanced and fully integrated self-service solutions

  • No app required
  • Fully integrated with the hotel PMS
  • Invite hotel guests to mobile check-in using text messages and/or e-mail
  • A flexible and customizable guest journey
  • Support for registration card, signature capture, ETA, product upsell, and more
  • Automatic room assignment
  • Simple key pickup at a kiosk, front desk, or as a mobile key*
  • A fully cloud-based platform

*mobile key requires a compatible app

Integrated with Allegro Kiosk Solutions

 

Complete your mobile check in solution with one of our kiosks.

Let your guests check-in online and pick up their key in a few seconds on arrival before heading straight to their room.

 

Built for the Outdoors

 

Trsprt-Duo1810

 

Our Duo 1800 series kiosks are built for the outdoors. Provide an easy kiosk check-in as a simple, low-cost, and effective way of managing late arrivals to your hotel.

 

Compact Indoor Kiosks

Trsprt-no-podium-Duo2100-full

 

The Duo 2100 series indoor kiosks are compact, easy-to-place kiosks that can be up and running in a few hours.
 

Modular Indoor Kiosks

Trsprt-Duo6020-small

 

The Duo 6000 series indoor kiosks are modular and designed to be an integrated part of your hotel lobby.
Learn more about the Duo 1800
Learn more about Duo 2100
Learn more about Duo 6020

FAQ

Hotel guests arriving and departing can use the mobile service to check in to their room before arrival. They will get a notification once the room is ready. The notification includes a QR code used to pick up a room key from one of our kiosks in as little as 20 seconds. 

Our mobile check-in technology includes completion of registration card, capture of guest signature and approval of terms & conditions, estimated arrival time, secure online payment, and many other exciting features. 

Our solutions also allow guests to check out from the hotel using their own device or a kiosk. They can review their expenses, update their billing address, and make secure online payments.

check-in-QR-code-1

 

Hotel mobile check-in services helps improve the guest experience and empower the staff to give the same level of service with 5 big advantages.

  1. Reduced staff costs,
  2. High availability,
  3. A consistent arrival and departure experience,
  4. Improved upselling results,
  5. And improved guest satisfaction.

You can find a list of all the Integrations we support here.

If your PMS is not found in this list, contact us to inquire if support for your specific system is scheduled in our roadmap.

Not at all! Our self-service kiosks and online products can become another source of revenue if properly implemented and managed.

Self-service helps reduce costs, provides additional revenue from upselling, and increases guest satisfaction.

Contact us for a detailed analysis of your hotel's projected cost savings and revenue!

Read more FAQ

Premium Certified Partners

Our premium certified partners have a proven track record and integration with the Allegro Suite of kiosk software. You’ll gain access to a complete integration, ready-to-use, with all of the features you need from day one!
Assa Abloy Oracle Protel MisterBooking Infor Mews Dormakaba
Explore all integrations

Lobby check-in on mobile demo

Try our online check-in demo to discover a typical guest user journey yourself. Your guests will be able to experience an intuitive and seamless process while avoiding queuing at the front desk.
Enter any reservation number and name to use the demo.
Get started
find-reservation-mobileCI