Ariane

Can self service substitute traditional check-in ?

Needs and expectations by hotel guests change over time, and we believe self-service is not only an acceptable substitute for a manual check-in but now also a guest expectation.

The expectations and needs of hotel guests change not only with generations and new consumption patterns but also with available technologies and the type of stay. Emerging generations of travelers are much more mobile and connected compared to only ten years ago. In addition, travelers see themselves increasingly informed and demanding about the quality of service they expect to receive. Indeed, having 24/7 access to information, digital resources, and especially online review platforms has made them more educated and more independent in deciding where to stay when traveling.

"the new silent generation" wants to be in total control

Generation Z or in other words "the new silent generation" wants to be in total control of the organization of their stay, they compare the prices of the rooms on the internet as well as the reviews of the hotel and can even check the social networks in order to learn as much as possible about their next destination. Nothing should be left to chance in order to provide these guests with an unforgettable stay, and this starts with their arrival at the hotel.

Thank you for your trust Premiere Classe

We are very proud to announce that four of our long-term Première Classe partners have renewed...

My year as a intern in marketing at Ariane

A year has passed since I joined Ariane. It's time for me to tell you about my experience.

YOTEL Porto, Portugal

We are proud to welcome YOTEL Porto to the Family of hotels assisted with self-service...

Partnership Logis Hotel Group

We are proud to announce our partnership with Logis Hotels – the leading chain for independent...

Alton Towers Resort, England

Here's some amazing news! We are proud to welcome Alton Towers Resort to the Family of hotels...

Sud Hotel Bastia, Corsica

We are proud to welcome Sud Hôtel Bastia to the Family of hotels assisted with self-service...

Welcoming Chessington World of Adventures to the family!

The Ariane Team is very proud to announce the deployment of our 3rd hotel in collaboration with...

Legoland Windsor, England

We are proud to welcome Legoland Windsor to the family of hotels assisted with self-service...